Fred Chung       ·       fredland@gmail.com      ·    www.fredland.com      ·    @fredland   

EXPERIENCE

Okta   San Francisco, California

Principle Product Designer – October 2018 to present

  • Undisclosed project

  • Okta Integration Network catalog

Ethos Lending   San Francisco, California

Head of UX Design – June 2017 to September 2018

  • Responsible for the ease of use of the broker application that allowed brokers to submit a 1003 mortgage application

  • Pipeline design from 1003 application to FNMA 3.2 file into Encompass, then once approved, the reselling to investor

  • Borrower application that would enable borrowers to submit a 1003 mortgage application on their own

HackerOne   San Francisco, California

Product Designer / Manager – March 2015 to February 2017

  • Design lead for the leading bug bounty platform for companies and hackers to communicate and manage reports

    • Created wireframes, flowchart diagrams, interactive prototypes, full-scale mockups

  • Product manager for platform, community, dashboard analytics, customer and hacker success

    • Gathered feedback and data, integrated it into new feature sets, coordinated execution from concept to launch

Rackspace   San Francisco, California

Product Manager, Cloud Control Panel – November 2013 to February 2015

  • Responsible for the control panel as a product for cloud infrastructure management from API to UX design to front end development.

  • Managed the relationships across multiple functional teams to coordinate and execute the roadmap on schedule

  • Made time for UX development in the conception of new features

  • Measured success on conversion and activation rates

Product Designer, Cloud Control Panel – March 2011 to November 2013

  • Designed the control panel experience focused on Compute: Servers, Networks, Images

  • Part of the design team that redesigned the Cloud Control Panel (2012)

Google   Mountain View, California

User Experience Designer under contract – November to December 2010

  • Designed a prototype for the mobile photo Android app for Google Plus

Storyboard Artist under contract – October to November 2010

  • Storyboarded concept pitches for Mobile & Offers 

Yahoo! Inc.   Santa Clara, California - September 1998 to October 2001
Design Manager, Media & Entertainment, Central Services - November 2000 to October 2001
Senior User Experience Designer, Y! Sports, Y! Auctions - September 1999 to November 2000
Interaction Design Lead - September 1998 to September 1999

  • Designed the first generation of all of Yahoo!’s (13) fantasy sports games, including: Baseball, Football, March Madness; the GameChannel and StatTracker apps

  • Designed the Y! Sports editorial site (Jan, 2000)

  • Designed Y! Auctions (Jun, 1999)

  • Designed Y! PayDirect (1999), redesign (2001)

  • Redesigned Y! ID Account Info, Y! Wallet, Y! ID registration (2002)]

Oracle Corporation   Redwood Shores, California - Jan 1997 to May 1998
User Interface Designer

  • Oracle Universal Installer: Java-based install program

  • Human Resource Management Systems (HRMS) r.11 redesign (1998)

EDUCATION

Academy of Art   San Francisco, California – May 2008

  • Masters in Fine Art – Animation, Storyboarding

 University of Pennsylvania   Philadelphia, Pennsylvania – May 1994

  • Bachelor of Arts in Design of the Environment – architecture and design program

  • Bachelor of Arts in English - concentration in creative writing

  • Minor in Art History